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VYDA
Command Centre

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Build distribution & business management

Dashboard

Business at a glance — live from backend

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Active Devices — 7 days
Scans — Barcode vs Photo
Top Rejected Products
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Users

Manage accounts, tiers, scan credits, and access.

All Users
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Support Console

Tickets, analytics and performance intelligence.

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🎫
Select a ticket to view
Operational Velocity
First Response Time — daily avg (hrs)
Resolution Time — daily avg (hrs)
Product Intelligence
Tickets by Category
Issue Type Split
Volume & System Trends
Arrival vs Resolution
Peak Activity Heatmap (tickets by day × hour)
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Normalised Load
Human Capital
Agent Leaderboard
No assignment data
Revenue at Risk
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Notifications

Create campaigns, send push notifications, track delivery.

New Campaign
Audience
Preview
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Notification title
Notification body will appear here.
Quick Templates
Campaign History
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Product Intelligence

Every product scanned by your users.

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Rules Engine

Live policy toggles — changes take effect immediately.

Active Policies
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💸 Revenue

Profitability, retention economics, and at-risk MRR

Net Revenue Retention proxy via engagement signals
CAC & Unit Economics
Tier Profitability Matrix
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Subscription Breakdown
Free vs Pro Users
New Activations — 7 Days
Churn Risk — At-Risk Revenue
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📈 Growth

Month-over-month expansion, acquisition funnel, and conversion trends

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New Users by Month
Cumulative User Base
Activation Funnel
Pro Conversion Rate (MoM)

⚡ Unit Economics

Cost per user, API efficiency, and resource utilisation signals

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Cost per DAU — Trend (Est.)
API Efficiency Score
Orphaned Resource Monitor

🏗 Infra ROI

Infrastructure spend vs business value — every dollar in the stack

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API Cost vs MRR
Spend by Call Type (30d)
Break-even & Margin Analysis

🛡 Compliance & Governance

SLA performance, data residency, and security audit trail — SOC 2 readiness

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SLA Compliance Trend (7d)
Data Residency Map
Security Audit Log
SOC 2 Type I prep

❤ Customer Health

Engagement tiers, churn risk segmentation, and lifetime value signals

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Engagement Tier Distribution
Recency Buckets (Days Since Last Scan)
At-Risk Accounts

📊 Retention Cohorts

Month-over-month user retention by signup cohort — identify drop-off patterns

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Cohort Retention Grid
% still active at month N after signup
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Avg Retention Curve
User Scan Activity Buckets

🎯 Feature Adoption

Usage depth across core product capabilities — find your stickiest features

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Feature Usage Depth
Scan Volume by Type
Top Power Users (by scan depth)

API Cost Control

Gemini usage, token tracking, and estimated spend.

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Estimated Cost by Type (30d)
Cache Performance (30d)
Cost Breakdown
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Build Distribution

Android APK releases for internal testing.

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Build History
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Install Instructions
  1. 1 Download the APK to your Android device
  2. 2 Settings → Apps → Special app access → Install unknown apps
  3. 3 Allow your browser or Files app to install APKs
  4. 4 Open the downloaded file and tap Install